OFFICE SKILLS
MUNITE TAKING | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
MINUTE TAKING (PSETA Unit Standards) | 13934 | 3 | 4 |
242816 | 4 | 5 | |
MINUTE TAKING (Service SETA Unit Standard) | 13929 | 3 | 3 |
OFFICE ADMINISTRATION | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
OFFICE ADMINISTRATION (PSETA Unit Standards) | 110003 | 4 | 8 |
242900 | 4 | 6 | |
OFFICE ADMINISTRATION (Service SETA Unit Standard) | 110003 | 4 | 8 |
OFFICE MANAGEMENT | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
OFFICE MANAGEMENT (PSETA Unit Standard) | 110531 | 5 | 4 |
RECORDS MANAGEMENT | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
BASIC RECORDS MANAGEMENT (Services SETA Unit Standard) | 110009 | 4 | 4 |
RECORDS MANAGEMENT (PSETA Unit Standard) | 115855 | 5 | 5 |
BUSINESS WRITING | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
PROFESSIONAL BUSINESS WRITING (PSETA Unit Standards) | 12153 | 4 | 5 |
12155 | 4 | 5 |
REPORT WRITING | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
REPORT WRITING (Service SETA Unit Standard) | 110023 | 4 | 6 |
PRESENTATION SKILLS | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
PRESENTATION SKILLS AND PUBLIC SPEAKING (PSETA Unit Standard) | 13925 | 5 | 5 |
PRESENTATION SKILLS (PSETA & Services SETA Unit Standards) | 115790 | 5 | 5 |
CUSTOMER CARE/SERVICE | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
CUSTOMER CARE/RELATIONS (PSETA Unit Standards) | 242901 | 4 | 6 |
242829 | 4 | 5 | |
CUSTOMER SERVICE (Service SETA Unit Standards) | 10053 | 5 | 8 |
10054 | 5 | 6 |
PROBLEM SOLVING | |||
COURSE NAME | SAQA ID | NQF LEVEL | CREDITS |
PROBLEM SOLVING AND DECISION MAKING (PSETA Unit Standards) | 242902 | 4 | 5 |
115823 | 5 | 5 | |
PROBLEM SOLVING AND DECISION MAKING (Service SETA Unit Standard) | 242817 | 4 | 8 |